Quote by Sales Team: send your gerber file to svc@pcbastore.com
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How Do I Contact PCBAStore?
General, quoting & support.

Add: 6 floor, 6/A building, Xifa Yongqi science park, Tiezai road, Xixiang town, Baoan district,Shenzhen,China

Tel : 0755-27348887

Fax : 0755-27349876

E-mail : svc@pcbastore.com

Others FAQ (Frequently Asked Questions)

As one of the most cost-effective and high quality PCB fabricator and PCB Assembly servicer, we are having more than hundreds new engineers using our services for their research work. We are answering questions from around the world on the daily basis concerning their PCB and assembly business. We aggregate these questions for our new customers to know about our product and service.

Q1: My account is *****, I could not log in / I forgot my password.

A: Please click on the "forgot password" option. Our system will send you an email. Please click on the link in this email to update your password.

Q2: I want to change my shipping address for my next order. How can I do this?

A: You can update your shipping address online by navigating to "My account" > "Modify Profile," and then modifying the "shipping address." Please verify that the information contained within your account profile is correct once you have modified it.

Q1: How can I print the invoice from your website? / Please send us the invoice for order ****?

A: Please go to our website. After login, please navigate to "My account" > "Order history." Locate your order, and select the "Print invoice," option.

Q1: How does your privacy policy work?

A: We respect the privacy of all our customers. We promise we will never share your personal information with any third parties.

Q2: How can I contact you?

A: For technical issues, please email our technicians at tech@PCBAstore.com. For all other inquiries, please contact our sales team at sales@PCBAstore.com.

Q3: What are your working hours?

A: Our hours of operation are as follows (China time zone):8:30 a.m. - 17:30 p.m. (GMT+8) from Monday to Friday8:30 a.m. - 11:30 a.m. (GMT+8) Saturdays.We do not work on Sundays and public holidays.

Q4: What is your business hours?

A: We have salespeople responding to your email requests or processing your online order once we receive them. We start to review your details whenever your order or email reaches us. We work 7/24/365.

Q5: What if I am dissatisfied with PCBs from PCBAstore.com?

A: If you find any defects with your PCBs upon receipt in you hand, or if you feel any dissatisfaction about our products or services, please immediately let us know via service@PCBAstore.com, we will respond within 24 hours. We will serve you till you are finally satisfied. We will either repair or re-fabricate your PCB if quality issue occurs, or we will refund full amount to you without returning the defective PCBs. You may also choose to credit your PCBAstore.com account and you may use the credit for your future orders with us.